They Keep Bringing More People [11]
When prospects keep scheduling more demos and bringing new faces, it looks like momentum. But what if the first demo just did not land?
When prospects keep scheduling more demos and bringing new faces, it looks like momentum. But what if the first demo just did not land?
Ava called all twelve of her SEs eight days after a two-day offsite. She asked one question. Only three could answer. This episode is about the Friday after — where enablement actually happens, and what SE leaders should put on the calendar before anyone books the workshop.
In a deal review, Nate asked one of his SE Directors a single question: who's going to be in the room when this gets signed off? She couldn't answer. Four months into the deal, strong champion, and she couldn't name a single other stakeholder. In this episode: why 'arm the champion and trust them' has stopped working, and the concrete tool to replace it.
A six-week-old new hire asked Ava a question she couldn't answer in the moment: if AI does the research, drafts the RFP, handles the standard demo, and now negotiates quotes — what am I actually for? Ava's first answer was good. Nate tells her it's dangerous. Together they land on a better one.
One of Nate's SE Directors just lost a deal she was convinced she was winning. Three-vendor shortlist, great demo, champion fired up. Week two — gone. Nate explains why the deal was probably lost before it ever showed up in her pipeline, and what that means for how SE teams should operate.
Ava pulled her team out of every standard post-demo technical deep-dive. Her team thought she was insane. Win rates went up. In this episode, she tells Nate what triggered it — and Nate pushes back on the 'cancel them all' framing with a sharp point about necessary theater at enterprise scale.
Nate shares the hard lesson that changed how he develops SEs: pick one skill per quarter, go deep, and watch mastery compound.
Ava reveals the single question that exposes whether a deal is real or just activity — and how going deep on one deal beats going shallow on eight.
Most SE leaders run their one-on-ones the same way: open the pipeline, go deal by deal, close the laptop. Ava shares a structure that changed everything for her team.
Nate and Ava explore why the standard "how are you" check-in fails SE leaders — and what to ask instead to surface real signals before you lose your best people.