How Can I Make Your Life Easier? [48]

Show notes

Nate noticed that new SE managers introduce themselves to sales by explaining the presales process, and it builds resistance before anything else happens. He and Ava work out what to open with instead, and how to map the counterparts you actually need.

What Nate and Ava discuss

• Why leading with your intake process makes sales dig in
• Mapping who you need and who needs you -- sales, CS, product, peer SE managers
• When a fixed cadence with peers helps, and when it just fills a calendar

The move

List your counterparts, pick the two who most shape your team's week, and book thirty minutes each with one question: what do you need, and how can I make your life easier? Save your process talk for the second conversation.

🔗 Resources & Links: paths.to/presales

📅 Book a Discovery Call: calendly.com/serockstars-tim/discovery-call